Whistleblowing Policy

Transparency, integrity and responsible business conduct are our core values. Through the Whistleblowing Policy, we provide employees and partners with the opportunity to safely and confidentially report incidents that contradict the law, our corporate principles, or the Code of Ethics.

We believe that open communication and the timely reporting of any violations or improper practices are essential to maintaining a safe, ethical and fair working environment.

meeting room

We want to hear your voice

To ensure anonymity and the protection of whistleblowers, we have created a secure and confidential reporting platform, where all reports are treated with absolute discretion while safeguarding those who make reports in good faith. Your cooperation is invaluable in upholding our principles and values.

Submit a Report

Alternative Reporting Methods

If you wish to submit a report, you can do so either anonymously or by providing your details – whichever feels more comfortable – either in writing or verbally. Below you will find the available communication channels:

Email

Send your report online to compliance@helleniq.gr

Phone

Call +30 210 6302333 and leave a recorded message on the voicemail system

Post

Send your written report to Group Regulatory Compliance Unit, HELLENiQ ENERGY, 8A Chimarras Street, Maroussi, 15125, Greece

FAQs

Every natural person has the right to report violations that they became aware of in the context of performing their duties in the Group or their employment in the Group or their cooperation with it.


Violations of EU law related to the activities of the HELLENiQ ENERGY Group Companies and concerning matters regulated by European Union legislation.

Possible violations include:

  • Public procurement
  • Financial services, products, and markets, as well as prevention of money laundering and terrorist financing
  • Product safety and compliance
  • Transport safety
  • Environmental protection and public health
  • Consumer protection
  • Privacy and personal data protection, as well as the security of network and information systems
  • Violations affecting the financial interests of the European Union
  • Infringements related to the internal market, including breaches of Union competition and State aid rules, as well as violations of corporate tax regulations or arrangements intended to secure a tax advantage that defeats the object or purpose of the applicable corporate tax legislation, as further described in Article 4 of the reporting policy.

The Whistleblowing Officer shall inform the Reporting Person in writing of the progress of the investigation in the case of a named report. Such information shall be provided within a reasonable time, which shall not exceed three months from the date of notification of receipt of the respective report.


The Whistleblowing Officer is responsible for receiving reports submitted through the Group’s designated channels and managing them as follows:

  • Receiving and recording the report in a special register.
  • Providing written confirmation of receipt within seven (7) days, in the case of a named report.
  • Assessing whether the report falls within the scope of this Policy, with the assistance of the Group Legal Department.
  • Archiving the report if it is unclear, does not concern an EU law violation, or lacks serious indications of such a violation. The Reporting Person will be notified accordingly.
  • If the report falls within the scope of this Policy, the Reporting Person will receive written notification of the applicable protection measures.
  • If the report is valid and within the Policy’s scope, the Whistleblowing Officer forwards it to the Report Evaluation Committee (as provided in Article 20 of the HELLENiQ ENERGY Group Code of Conduct), which has exclusive authority over the investigation.
  • The Whistleblowing Officer will provide the Reporting Person with written updates on the investigation’s progress within a reasonable period, not exceeding three months from the date of receipt of the report.

The procedure is described in more detail in Article 6.1.4 of the Whistleblowing Policy.


Yes, through the platform, by searching for the specific report submission number, which you should have noted when submitting the report.


A report may be submitted anonymously. However, the Group has a fundamental obligation to protect all Reporting Persons.

The Group ensures the protection of individuals submitting a report, regardless of its validity, provided that at the time of submission, the Reporter had reasonable grounds to believe that the report was truthful and concerned a violation of EU law. In such cases, the Whistleblowing Officer applies the protective measures provided by law against retaliation.

The protection framework remains in place even if the investigation does not confirm the reported violation, as long as the report was not made maliciously.


Corporate Governance

We follow strict principles and regulations to ensure that our decisions serve the interests of all stakeholders, promoting sustainable development and long-term value.

Corporate Governance